2023 UPDATE:

Website relaunch, please allow additional time for orders to be processed.   

All orders in stock will be shipped within 48 hours of order.

Made to order items are shipped within approximately 10 - working days as these are handcrafted to order. Please allow some time as these pieces are carefully crafted. 

UK SHIPPING

All UK orders will be shipped by Royal mail tracked 48 hour delivery for FREE or next day upgraded for £4.99.

EUROPE

Free shipping: All orders are currently being delivered in the usual timeframe of 3-5 days with a tracking number available.

USA & CANADA

Free shipping on orders over £95. Shipping time is approximately 10 working days. 

REST OF THE WORLD.

Free shipping on orders over £95. Shipping time is approximately 10 working days. 

The buyer is responsible for any import taxes or customs charges.

Item may be stopped at customs for inspection, we are not able to intervene with this process and may slow international orders.

If you order has been stopped in transit, or you have any questions pleas email unresolvedldn@gmail.com 

All orders may be subject to delays and limitations due to COVID-19.

RETURNS

Our returns policy lasts 30 days. Within the first 14 days of receiving your order, please contact us detailing that you would like to return the item. Then simply send us the original item back within 30 days to receive a full refund or exchange. Use the contact us page, detailing your order number to request your return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Some items are not eligible for returns if they are customised or for hygiene reasons, for more information please visit our returns page: here.

It is not possible to cancel orders.